Hi, I’m Rachel.

Strategist, Designer, Facilitator.

My passion for understanding people and exploring new ideas is what drives my work as a design and innovation strategist. I use my training in human-centered design and lean innovation methods to craft services, experiences and businesses that strategically meet the changing needs of our world. My background in anthropology, financial services, social impact work and professional development shapes my perspective while my natural-born curiosity and empathy help me champion the customer experience. My work includes piloting a new tool to combat the growing threat of wildfires, addressing newsfeed fatigue with a reimagined newsstand experience, and designing a business to improve accessibility in food packaging.

In addition to my innovation and design strategy work, I’ve created and facilitated professional development programs in the private and non-profit sectors. A trained actor and improviser, I bring a spirit of playfulness and creativity to my facilitation style. In my free time, I enjoy being in nature, cooking, reading, yoga and playing piano. I use she and her pronouns.

Want to chat? Shoot me an email or connect with me on LinkedIn.